The Good: BetOnline is a reputable sportsbook with fantastic promotions; excellent payouts record; very secure company; solid content resource on their website; customer service supports a good experience.
The Bad: Live chat reps leave much to be desired
The Bottom Line: BetOnline is the leader of the big boys now. They’re one of first sportsbooks you should think of using because they are as reliable as it gets. With a big deposit bonus, great customer service and fast payouts, this book should be in your arsenal.
About BetOnline Sportsbook
When you're talking about the best sportsbooks on the internet, BetOnline headlines the conversation. They have an excellent track record of payouts, customer service and reliability, and when you're betting online, few things are more important than that.
With all sorts of big deposit bonus, some cool other incentives for casual bettors, a good loyalty program for recurring customers and some unique betting features, like 25-game parlays or 21-point teasers, it's a sportsbook we can fully recommend.
A sleek website puts a nice finish on their product and throw in the fact that they provide more daily betting content than you can find at any other shop, and you’ve got a good sportsbook that stands out with its own unique signature. BetOnline.ag is really one of the better places to bet on the net.
How To Contact BetOnline
What’s Their Reputation?
A lot of bettors put a premium on reputation – as they should – but BetOnline has pretty much shown us the blue print for how to build up your reputation quickly. Payout your customers on time, deal with any complaints in-house, offer good bonuses and change them up to keep them fresh, and pay out your customers in a timely fashion. Yes, we mentioned payouts twice.
The bottom line is their reputation is rock solid and it goes to show you how far – and maybe even how easy – you can go with your reputation if you simply take care of your customers.
Who Bets At BetOnline?
For the most part, BetOnline has been the casual guy’s haven over the last few years as their big bonuses and quality content tend to attract that clientele. More recently, they’ve started to offer low juice for baseball, and that has caught the eye of the sharps too.
They house a good chunk of old school players who still like to call in bets and have specific people that they talk to when they call in to place bets, but overall, it’s a place for casual bettors looking for a safe and secure place to play.
Moneygram (fees covered on deposits of $300)
Western Union (fees covered on deposits of $300)
Visa Credit Cards
Bank Wire (fees covered on deposits of $300)
Cheque (free per calendar month)
How Is Their Customer Service?
The track record is very clean, which might come as a surprise to some of the industry heads who follow these sportsbooks very closely. Behind the scenes, BetOnline has had its fair share of impediments behind the scenes but you wouldn’t know it if you’re a customer.
For most players, the big concern is what type of customer service are they going to get if the sportsbook they bet at has been throttled by the powers that be, but BetOnline has gone through it as smooth as you can and their players were untouched. That’s a great sign.
As far as the day-to-day issues, their call center and management take care of business.
There aren’t many complaints about the book in general, but if we are to throws ours into the hat, it’s that their live chat operators aren’t the most functional. That’s pretty minor; when that’s the biggest problem at the sportsbook you’re betting at, you’re in good hands.
How Easy Is It To Place A Bet On Their Website?
It’s a very simple system at BetOnline – maybe too simple for new-wave bettors, but the old-school guys will be very familiar with it. It’s pretty much just the checkbox system: log in, check off what you need and confirm your bets.
The bottom line is that it’s simple, fast and efficient. You really don’t need to know much more beyond that.
Methods of Betting
Reviewing The Rest Of The BetOnline Website
Without a doubt, the highlight of the website is the rich database of content. Truth be told, most bettors know where to go to find previews, recaps, etc., but it’s nice to get the betting perspective in there and plus, it brings a lot of life to an otherwise static sportsbook.
BetOnline’s Sports Betting Edge has it all: from all of the major sports, to UFC, to a regular dose of horse racing content. Even if the information helps you improve your betting game by 1% - and it should provide a much bigger boost than that – then it’s worth it. From a business standpoint, the fact that they are investing in a full staff of writers and editors is a sign of financial security, and that alone will make you feel more comfortable about depositing.
Aside from that, the site has had a redesign rather recently and it looks clean and crisp. They have a front-page splash that is regularly updated, which again gives you a welcome feel that somebody is actually keeping up with the times over there; most sportsbooks will just put up a static page and leave it for years (a la TheGreek).
On the inside, the sportsbook’s aesthetics are improving. They tend to tweak and improve it regularly, which is again a good sign that they are working to make their product even better.
One wouldn’t say their betting engine – and the functionality of their site in the logged-in state – is as smooth as a ride BMW, but it’s a good Toyota Camry and ‘reliable’ is what most bettors have at the top of their requirements.
BetOnline has your standard amount of sports betting variety; they are the middle bowl of porridge.
They’ve got you covered for all of the major sports and events, and come Super Bowl time they’ll have a wackload of props. Otherwise, they don’t stray too far from the norm.
One cool feature is that you can play a 21-point teaser, and you can build parlays of up to 25 games. It’s not for everyone, but it’s an added feature that will attract certain people for sure.
NFL Games: $5,000
NBA Games: $5,000
NHL Games: $3,000
MLB Games: $5,000
What Type Of VIP Program/Loyalty Program Is Offered?
BetOnline.com does have a loyalty program, believe it or not. It feels like nowadays, you have to go to Las Vegas to get rewards for being a loyal customer, but BetOnline saves you the flight.
The short of it is that you can earn loyal points based on how much you bet, which can then be put towards free plays or swag. And who doesn’t like free swag.
What Type Of Bonus & Rebate Program Is Offered?
Here’s how the BetOnline.com deposit bonuses week – keep an eye on the rollovers as well:
Deposits from $100-$299, you get a 10% free play bonus with a three-times rollover.
Deposits from $300-$499, you get a 15% free play bonus with a four-times rollover.
Deposits from $500-$999, you get a 25% free play bonus with a six-times rollover.
Deposits from $1000-$1999, you get a 35% free play bonus with a seven-times rollover.
Deposits from $2000+, you get a 45% free play bonus with a eight-times rollover.
They tie bigger bonuses to bigger deposits, which is great for big-time players. At the same time, the escalating rollovers are something to be aware of.
Cash bonuses are better than free plays, but any time you can get free money, take it and don’t complain too much.
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